Rebecca Best

Director and Owner of Clear Guide Ltd


After leaving school I became as a care assistant, working in nursing homes caring for people over 65 years with a variety of complex health and social needs including; dementia, Parkinson’s, multiple sclerosis and people with learning disabilities. This early introduction into the care system ignited my passion and desire to work with older and vulnerable adults.


Soon after, I joined a community mental health team as a welfare rights officer responsible for completing benefit forms for adults with complex mental health needs. I gained a huge amount of experience in assessing benefit entitlements and gained experience of working with people who were diagnosed with schizophrenia, bi polar, anxiety, obsessive compulsive disorders and depression. I thoroughly enjoyed this work and I realised that I wanted to train as a social worker. I have continued to support individuals to access benefits by completing the forms and to date, I have a 100% success rate!


As a student social worker, I worked in a community mental health team and I also gained work experience by supporting adults with eating disorders.

During my training I also worked in a local authority ‘Carers Unit’, assessing and supporting carers in the excellent work that they do. This gave me a totally different perspective and I feel it has hugely enhanced my practice, as I am able to empathise and understand the feelings and anxieties of carers.


After qualifying a social worker, I worked in a community mental health team before transferring to a discharge team in Worcester Royal Hospital. I quickly progressed to team leader and became a senior manager responsible for not only managing the hospital social work team, but also the social workers based at the community and rehabilitation units within Worcestershire. During this time, I became a specialist in assessing more complex capacity cases and I was also invited to sit on the Continuing Healthcare panel.


On my 10th year of working for Worcestershire County Council, I joined the central reviewing team where I formed part of the management team for the social workers responsible for reviewing all adults in receipt of social care support.


I have devoted 20 years of my carer to supporting older and vulnerable adults and find it hugely rewarding. My background has given me a wealth of experience in working with those living with dementia, acquired brain injuries and poor mental health. It has also given me the ability to navigate the complex social care system.


Today, as Director and owner of Clear Guide Ltd, I provide professional social work services to people who self-fund their own care. I work with the public and alongside solicitors, I use my specialise skills in assessing capacity and providing social work assessments to enhance the lives of others. It truly is the best job I have ever had!