Privacy Policy for the Clear Guide Website


What is a privacy policy?

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfils a legal requirement to protect a visitor or client’s privacy.
Countries around the world have their own laws with different requirements per jurisdiction regarding the use of privacy policies. Make sure you are following the legislation relevant to your activities and location.


What type of Clear Guide collect?

Clear Guide receive, collect and store any information you enter on our website or provide us in any other way. Clear Guide may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Clear Guide may also collect personally identifiable information (including name, email), comments, feedback, reviews, recommendations, and personal profile.

How do Clear Guide collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do Clear Guide collect such personal information?

Clear Guide collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.

How do Clear Guide store, use, share and disclose your site visitors’ personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

How do Clear Guide communicate with our site visitors?

Clear Guide may contact you to notify you regarding your account, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do Clear Guide use cookies and other tracking tools?

It is important to note that third-party services, cookies or utilising other tracking technologies through the website platform, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the website platform Privacy Policy.

How can Clear Guide site visitors withdraw their consent?

If you do not want Clear Guide to process your data anymore, please contact us at info@clearguide.co.uk or send us mail to: Clear Guide Ltd, 20, Alder Grove, Droitwich Spa, Worcestershire WR9 7QB

Privacy policy updates

Clear Guide reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Clear Guide contact information

If you would like to: access, correct, amend or delete any personal information Clear Guide have about you, you are invited to contact us at infor@clearguide.co.uk or send us mail to: Clear Guide Ltd, 20 Alder Grove, Droitwich Spa, Worcestershire WR9 7QB